Open Frame Touch Panel PC for Service Robot Human-Machine Interaction

Industry Overview

In the contemporary food service industry, the need for intelligent transformation is growing, and integrating AI-powered service robots has become a key strategy to revolutionize dining experiences and boost operational efficiency—driven both by long-standing rising labor costs and post-pandemic demand for contactless, hygienic services, making human labor substitution with advanced robots a widespread, transformative trend. A leading restaurant group, at the forefront of this tech shift, focuses on developing cutting-edge food service robots, launching diverse applications like reception, beverage-serving, and meal delivery robots: these are not just mechanical tools but AI-sophisticated systems, with reception robots using natural language processing to warmly greet customers, answer FAQs, and assist with reservations, beverage robots leveraging AI algorithms for precise, fast drink mixing (adapting to recipes and preferences for personalization), and meal delivery robots relying on AI navigation to move smoothly across restaurant floors, avoid obstacles, and deliver meals on time. All their robots integrate touch-screen all-in-one solutions as control centers—enabling operational programming/monitoring and effective human-machine interaction via intuitive, user-friendly interfaces—streamlining operations and elevating dining into a more efficient, engaging, and memorable experience.

Application Requirements

Service robots may vary in form, but their core requirements remain centered on three key areas: human-machine interaction, environmental perception, and motion control. This client employs multi-sensor fusion algorithms—combining depth cameras, LiDAR, ultrasonic sensors, and rangefinders—to enhance the robot’s positioning, навигация, and obstacle avoidance capabilities. Both sensor signal processing and control algorithms require robust computational backend support. Кроме того, the customer’s service robots integrate voice interaction, facial recognition, and remote control capabilities. The accompanying industrial all-in-one computers must deliver the following performance:

• High-definition capacitive touchscreen ensures responsive and smooth human-machine interaction.
• High-performance CPU accelerates analysis and processing tasks such as image recognition and data acquisition.
• Features a rich array of I/O interfaces, supporting expansion with modules such as cameras, микрофоны, and speakers;
• 4G/5G/WiFi wireless communication capabilities, supporting remote operation and real-time mobile monitoring of device status;
• Provide SDK development packages to support the development and configuration of features such as advertising and Q&А.
• Compact design for flush-mounted installation, suitable for environments with cooking fumes and water splashes, обеспечение 24/7 стабильная работа.

TouchThink IPC Solution

Open-Frame C Series ARM Architecture All-in-One PC TPC-A16(10.1″)

• High-definition industrial control LCD screen with 10-point capacitive touch support
• Open-style simplified architecture, flexible embedded installation, unrestricted by structural limitations
• Rockchip® High-Performance Computing Platform, Supporting Multi-Tier Configuration Options
• Network integration supports Gigabit LAN, 4Г/5G, Wi-Fi, Bluetooth, и многое другое.
• Features a wide range of USB, RJ45, КОМ, and HDMI ports for device expansion.
• Водонепроницаемый & dustproof panel with wide temperature & voltage range, вибрация & shock resistance, & Защита EMC/ESD
• Provide standard API interfaces and SDK development packages to support secondary development.
• Customization support available for adding functional modules such as cameras, микрофоны, speakers, GPS, и т. д..

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