Case Study | TouchThink Panel PC Solution Addresses Key Challenges in Overseas Self-Service Coffee Machine Deployments

Self-Service Coffee Machine Overview

Fueled by soaring labor costs and the booming contactless trend, coffee consumption is embracing a digital revolution. Self-service coffee machines, as the flag-bearer of unmanned retail, are on the rise. With advantages like minimal labor input, flexible placement, Ve 24/7 ameliyat, they fit perfectly into all facets of smart city life—from office parks and shopping hubs to hospitals, schools, and neighborhoods—ushering coffee consumption into a smart new age of convenienceanytime, herhangi bir yer.

The Requirements of Touchscreen Panel PC for Self-service Coffee Machine

In this context, the traditional interaction between customers and baristas is now superseded by a smart all-in-one machine. What was once just a basic coffee brewer has evolved into a high-performance smart terminal equipped with a full range of features—including multiple payment options, remote system management, and real-time data analysis. This shift sets a higher bar for the control hardware powering self-service coffee machines.

That’s exactly why a client turned to us—looking to leverage TouchThink’s high-performance industrial panel PC solution to upgrade their self-service coffee machines in three key areas: interactive experience, device stability, and smart functionality. What’s more, with the client’s business focused squarely on overseas markets, strict international compliance and certification standards must be met.

Preferred TouchThink All-in-one PC for Self-service Coffee Machine

Based on the above requirements, TouchThink recommends the Z-Series Desktop Industrial All-in-one PC Solution – TPC-A29 to the customer.

Rugged Aesthetics & Excellent Interactive Experience

The TPC-A29 is an ultra-slim, fanless industrial panel PC featuring a streamlined, dedicated board design that simplifies wiring. This design not only effectively suppresses signal interference but also ensures a compact footprint, requiring minimal internal space for embedded installation. Its sleek appearance allows it to seamlessly integrate into the modern environment of self-service coffee machines.

Available in a wide range of sizes from10.1″ 27'ye kadar″, the solution is configured with a17″ high-definition capacitive touchscreen supporting 10-point multi-touch. Even under high-frequency order-placing operations, it maintains smooth real-time response and stable interaction performance.

Open & Flexible Intelligent Hardware Solution

The TPC-A9 is configured with aRockchip® RK3288 processor, 4GB RAM + 32GB EMMC storage (yükseltilebilir) VeAndroid 7.1 işletim sistemi. The quad-core CPU performance and ample memory ensure smooth operation of customer interaction software. The open-source and flexible Android system enables customers to rapidly develop and deploy customized smart functions such as POS applications and backend management software.

Rich Interfaces for Integrated Multi-Payment Methods

The TPC-A29 is equipped with a full range of I/O interfaces, supporting the connection of multi-payment modules such as scanners, NFC/IC card readers, card processing modules, and cash validators via USB, COM, and industrial terminal expansions. This greatly simplifies device integration complexity and enhances transaction payment convenience.

Ek olarak, the TPC-A29 supports Gigabit Ethernet, 4G, and dual-band WiFi for network communication. It ensures the device stays online at all times, enabling business functions including remote management, real-time order data recording and uploading. This helps self-service coffee machine operators forecast order volumes and optimize raw material procurement and inventory management.

Comprehensive Certifications to Empower Customers’ Global Expansion

TouchThink industrial touch panel PC are available with a full range of quality and safety certifications recognized worldwide, including CE, FCC, BIS, UL, REACH, and RoHS. Ek olarak, multi-language support is offered, covering Chinese, İngilizce, Russian, French, and more—providing strong backing for customers’ global business deployment.

Benefits of Choosing TouchThink

In this collaboration, the self-service coffee machines equipped with TouchThink industrial panel PCs have gained widespread recognition immediately upon their launch in overseas markets, thanks to their smooth interactive experience, reliable operational stability and robust intelligent hardware support.

These machines have successfully entered high-traffic scenarios such as commercial districts and hospitals across multiple countries and regions including Europe, Amerika, Canada, South Korea and Vietnam. Each unit can replace 1–2 baristas, cutting operational costs by as much as 95% and delivering exceptional economic benefits to our clients.