Dear Global Partners and Customers,
As the traditional Chinese festival Chinese New Year approaches, the entire team at TouchThink would like to extend our sincerest holiday greetings to you and your team! Thank you for your trust and support in our industrial panel PCs, computadoras industriales, and industrial computing solutions over the past year—this is the driving force behind our continuous innovation.
To ensure our team returns with renewed energy for the new year, we will suspend factory production and regular office work from Febrero 11 to February 25, 2026 (Beijing Time), and fully resume normal operations on February 26th, 2026 (Beijing Time).
🔧 Key Arrangements During Holiday
- Order Processing
- Orders confirmed after 18:00 (Beijing Time) en [2026-02-06] will be prioritized for production and shipment before the holiday;
- New orders received during the holiday will be scheduled for production in the order of placement after resumption. For rush orders, please contact your dedicated sales consultant in advance.
- Apoyo técnico & After-Sales Service
- Regular inquiries (email/online form) will be responded to within 24 hours after resumption;
- Urgent Support: For critical issues such as on-site equipment downtime, we provide 7×24 remote technical support via:
- Emergency Hotline (WhatsApp/WeChat): +86 186 6580 4491
- Emergency Email: info@touchthink.net
- Logistics & Entrega
- For orders shipped before the holiday, we will closely track the logistics status to ensure timely delivery;
- Domestic logistics partners will suspend services during the holiday, and we will arrange shipping for pending orders immediately after resumption.
🚀 Outlook for 2026
In the new year, we will continue to deepen our focus on the industrial computing sector, launching [new high-protection industrial PCs/edge computing panel PCs/customized solutions] and continuously optimizing product stability and compatibility. We are committed to providing more reliable hardware support for your industrial automation and smart manufacturing projects.
Thank you again for your understanding and support! Wishing you a prosperous and successful new year!
Sincerely,
Toque Think Smart International Holdings Limited
2026-02-06